FAQ

When will I receive my order?

Orders are processed within 1 to 3 business days. Shipping normally takes 2-5 business days to receive.

Are returns accepted?

Returns are accepted up to 10 days after your jersey is received. Please email me at conrad@vaisforlifters.com to return an item.

I received the wrong product. What should I do?

Within 10 days of receiving the wrong product (size or color) email us at help@vaisforlifters.com. A full refund will be paid by Virginia is for Lifters when we receive the item. The tags must still be attached. A new item can be shipped out instead of receiving a refund.

I accidentally ordered the wrong size/color. What should I do?

If the wrong product is ordered, then email us immediately at help@vaisforlifters.com. If the product has not been shipped, then we can change the order for you. If the product has already shipped, you can send it back to us when you receive it for an exchange. However, the consumer must pay the return shipping. 

Do you ship internationally?

No, we currently only ship within the United States.

Where do I enter my discount?

The option to enter your discount will be found on the page "Payment Method" during checkout.

What type of payments do you accept?

We accept all major credit cards and PayPal.

Will I be able to get a tracking number?

Yes. You should receive a tracking number 1-3 days after you placed your order. The tracking number should work within 3 days of it being emailed to you. If not then please email us at help@vaisforlifters.com for help.

How do I follow my order with the tracking number?

You can go to https://www.usps.com/manage/welcome.htm to track your package.

Any other questions?

Just email us at virginiaisforlifters@gmail.com. Most emails are answered within 1-2 days!